Guest concierge
Turn every stayinto repeat revenue.
A guest app and in-home kiosk that handles check-in and security, earns commission on local experiences, and brings guests back to book direct.
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Welcome back
Sarah Johnson
Local Experiences
Desert Safari Tour
Adventure
Fine Dining
Restaurant
Pool Cabana
Relaxation
Check-out: Feb 15, 11:00 AM
Tap for house rules & instructions
Check-in and security
Check-in that checkseveryone in.
Self check-in on a phone or in-home kiosk, with identity verification for every guest in the party.
- Mobile or kiosk self check-in with guided steps
- ID verification for every guest, not just the booker
- Rental agreement and house rules accepted up front
- Smart lock codes that only work for the stay
- Less fraud, fewer chargebacks, no unknown guests
Check-in flow
Casa Palmera · Nov 3–8 · party of 4
Booking confirmed
Check-in link sent to the guest
Identity verified
Photo ID and selfie match
Terms accepted
Rental agreement and house rules
Access granted
Smart lock code for the stay
Whole party captured
Every guest verified
Guest data
Listing sites keep your guests.We give them back.
Collect verified profiles and contact details for everyone who stays, and keep them, whatever platform they booked on.
- Contact details for every guest in the party
- Verified profiles with ID
- A growing list for rebooking, reviews and referrals
Guest profiles
Everyone in the party, not just the booker
- EC
Emily Carter · Booker
e•••••@gmail.com
- JL
Jordan Lee · Guest
j•••••@outlook.com
- SO
Sam Ortiz · Guest
s•••••@gmail.com
- PS
Priya Shah · Guest
p•••••@icloud.com
Revenue
Not just an operations tool. A revenue layer.
Extra income before, during and after every stay.
Local experiences
Dining, tours, activities and entertainment, recommended on commission.
Pre-stay upsells
Early check-in, welcome packages, grocery stocking and premium add-ons.
In-stay services
Private chefs, spa services, transportation and booked experiences.
Post-stay offers
Offers for the next trip, seasonal deals and referral incentives.
Commission revenue
Earn on every service, experience and partner offer guests book.
Better reviews
Happier guests leave better reviews, which bring more direct bookings.
Reviews, repeat stays and referrals
Happy guests,on repeat.
Collect reviews, reward returning guests and turn good stays into referrals, automatically.
- Review prompts timed for the best response
- Incentives for reviews: discounts, upgrades or credits
- Returning-guest offers that rebook direct
- Referral tracking with rewards
Every stay feeds the next
Retention
Every guest becomes a long-term asset.
Post-stay follow-ups
A personal thank-you and rebooking prompt within 24 hours of checkout.
Targeted remarketing
Campaigns by stay type, season and preference.
Event-based rebooking
Prompts when concerts, games or conferences come to town.
Lifetime value
Revenue per guest tracked across every stay and referral.